printer-friendly
Windows Mobile Pocket PC Edition
Registering
Registering
Why do I have to register ThunderHawk?
What if I lost my registration key?
Can I transfer my ThunderHawk account from my old device to a new one?
How do I register ThunderHawk?
What if I am having trouble registering ThunderHawk?
Can I use the same ThunderHawk license for two devices?
Why do I have to register ThunderHawk?
You have to register ThunderHawk so Bitstream can keep track of your subscription status.
[back to questions] [back to help topics]
What if I lost my registration key?
Look on your ThunderHawk User Options page. Your registration key is listed there.
To access your ThunderHawk User Options page, tap the checkmark on the toolbar.
[back to questions] [back to help topics]
Can I transfer my ThunderHawk account from my old device to a new one?
You can transfer your ThunderHawk account to a new device, but you must uninstall ThunderHawk from the old device before installing it on the new one.
During the registration process you can manually enter your existing user name, e-mail address, and password on your new device. Be sure it is the same information you entered when you first registered.
[back to questions] [back to help topics]
How do I register ThunderHawk?
To download, install and register ThunderHawk, go to SUBSCRIBE and follow the instructions under "How to Subscribe."
[back to questions] [back to help topics]
What if I am having trouble registering ThunderHawk?
If you are experiencing problems registering your account, have entered incorrect information while registering, or are being brought to the ThunderHawk Account Information Problems screen, you can reset the registration process by removing the “thconfig.txt” file from your device.
To remove your thconfig.txt file:
- On your Pocket PC, tap Start and Programs.
- Select File Explorer.
- In File Explorer, go to \My Device\Program Files\ThunderHawkII.
- Tap and hold the thconfig.txt file until you get a pop-up menu.
- Choose Delete.
Launch ThunderHawk II again. The registration screen should be displayed for account entry.
If you continue to have a difficulty, fill out a ThunderHawk Technical Support Request Form with your e-mail address and username and ThunderHawk Support will contact you. Please send the full context of any error message displayed along with the text in the thconfig.txt file on your device.
[back to questions] [back to help topics]
What if the ThunderHawk Account Information Problems screen appears when I register my ThunderHawk account?
See What if I am having trouble registering ThunderHawk?
[back to questions] [back to help topics]
Can I use the same ThunderHawk license for two devices?
Licensing for the ThunderHawk browser is on a “per device” basis. You will need to create a second account and purchase a subscription for your alternate device.
[back to questions] [back to help topics]
