Plug-Ins and Third Party Support

Plug-Ins and Third Party Support

Does ThunderHawk support proxy authenication?

Does ThunderHawk support Java?

Does ThunderHawk support ActiveX controls?

How do I find out if ThunderHawk works on my device?

What if my device is not in the list of supported devices?

Does ThunderHawk support Flash®?

Is ThunderHawk compatible with websites using frames?

Does ThunderHawk support Instant Messaging plug-ins?

Does ThunderHawk support JavaScript?

What languages does ThunderHawk support?

Does ThunderHawk support streaming media files?

Does ThunderHawk support Web mail applications?

Does ThunderHawk support proxy authenication?

Yes, ThunderHawk supports both “Basic” and “NTLM” proxy authentication.

If your network has a proxy server, a dialog box pops up when you first run ThunderHawk with text entry boxes for your username, password, and (for NTLM authentication) your domain name. After you enter this login information required by your proxy server, you can use ThunderHawk.

ThunderHawk chooses the most secure authentication method available from the proxy server, most of the time this is NTLM. If NTLM is not available it uses Basic authentication. If ThunderHawk can get the username, password, and domain name from your device, it does so and fills out these text fields from your device settings. Otherwise, you must supply this information. ThunderHawk writes the proxy information to a secure file on the client so that you don't have to re-enter it every time you use ThunderHawk.

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Does ThunderHawk support Java?

ThunderHawk version 2.1 and up for the Pocket PC supports Java version 1.5.0_01.

ThunderHawk for the SmartPhone does not support Java.

On ThunderHawk for Pocket PC, applets may take several seconds to load, and are displayed in gray boxes. To bring up the keypad for usage outside of the applet, tap and hold the stylus on an area of the screen outside the applet. For usage inside the applet (for example, to type in text in a Java application), tap and hold the stylus on an area of the screen within the applet.

There are some limitations:

• ThunderHawk does not support mouse drag (for example, clicking and dragging a slider tool).
• ThunderHawk Java supports screen output drawn only with the paint() or update() methods. So if the Java applet doesn't appear to work, it is probably drawing to the screen using a non-standard method.

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Does ThunderHawk support ActiveX controls?

ThunderHawk does not currently support ActiveX controls. If you would like ThunderHawk to include ActiveX in a future release, send your request to ThunderHawk Technical Support by using a comment form for the Pocket PC Edition or the Smartphone Edition and ThunderHawk Support will contact you directly when this feature has been incorporated into the ThunderHawk browser.

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How do I find out if ThunderHawk works on my device?

ThunderHawk requires the Microsoft Windows operating system. If your device uses Windows, you can check the Pocket PC system requirements page or the Smartphone system requirements page to see if your device is listed. If it is not, you can still download a trial version and choose to download the installation file for a device that most closely matches yours, or choose Other to download a file used by most supported devices available on the market today.

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What if my device is not in the list of supported devices?

If ThunderHawk does not work on your device, send your device name to ThunderHawk Technical Support by using a comment form for the Pocket PC Edition or the Smartphone Edition and ThunderHawk Support will contact you directly when your devices supports the ThunderHawk browser.

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Does ThunderHawk support Flash®?

ThunderHawk does not currently support Flash. We hope to add Flash support to a future version of ThunderHawk, but have no immediate plans for a release that will incorporate Flash support.

If you would like ThunderHawk to include Flash in a future release, send your request to ThunderHawk Technical Support by using a comment form for the Pocket PC Edition or the Smartphone Edition and ThunderHawk Support will contact you directly when this feature has been incorporated into the ThunderHawk browser.

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Is ThunderHawk compatible with websites using frames?

The ThunderHawk browser should be compatible with websites using frames. If you should encounter a problem viewing frames with ThunderHawk on a specific site, please fill out a ThunderHawk Technical Support Request Form with the URL and a description of your problem.

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Does ThunderHawk support Instant Messaging plug-ins?

ThunderHawk does not currently support Instant Messaging plug-ins.

If you would like ThunderHawk to include Instant Messaging plug-ins in a future release, send your request to ThunderHawk Technical Support by using a comment form for the Pocket PC Edition or the Smartphone Edition and ThunderHawk Support will contact you directly when this feature has been incorporated into the ThunderHawk browser.

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Does ThunderHawk support JavaScript?

Yes, ThunderHawk supports JavaScript.

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What languages does ThunderHawk support?

ThunderHawk supports viewing websites in all Western European languages including English, German, French, Spanish, Dutch, Flemish, Swedish, and many others that are fundamentally Latin-based.

If you would like ThunderHawk to support your language in a future release, send your request to ThunderHawk Technical Support by using a comment form for the Pocket PC Edition or the Smartphone Edition and ThunderHawk Support will contact you directly when it has been incorporated into the ThunderHawk browser.

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Does ThunderHawk support streaming media files?

ThunderHawk currently does not support streaming media.

However, you can download MP3 and Windows Media Audio or Video files with ThunderHawk. To download a media file, clik the link it is associated with. ThunderHawk displays a message to ask if you would like to continue to download the file. On a Pocket PC, tap Yes or OK to download the file and automatically lauch it in Windows Media player.

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Does ThunderHawk support Web mail applications?

ThunderHawk has been successfully tested in various Web mail applications including (but not limited to):

• Hotmail
• Yahoo
• Outlook

If you would like ThunderHawk to include Web mail for an application not listed above in a future release, send your request to ThunderHawk Technical Support by using a comment form for the Pocket PC Edition or the Smartphone Edition and ThunderHawk Support will contact you directly when you can use your Web mail application with the ThunderHawk browser.

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